Privacy policy

Privacy Policy

Last updated: Oct 20, 2025 2:21 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://gibbon-usa.com/ website (the “Website”) operated by GIBBON North America, Inc., a(n) Corporation formed in Delaware, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.

What information we collect and store

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

With whom we share your personal information

We share the personal information below with the following categories of third parties for the following reasons:

How we protect your personal information

We protect and safeguard your personal information by implementing and monitoring intrusion prevention and detection systems (e.g. anti-virus software).

Sale of your information

We do not sell your personal information.

Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies and may use cookies for reasons including, but not limited to:

• Analyzing our Website traffic;
• Analyzing your interactions with advertisements;
• Identifying whether you are signed in to the Website;
• Testing content on the Website;
• Storing information about your preferences;
• Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Your rights

Depending upon where you reside‚ you may have the following rights with regard to your personal information:

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to:

Bryan Pate
Chief Compliance Officer
bryan@gibbon-usa.com
800.209.1368
722 Genevieve Street, Suite O Solana Beach, CA 92075
United States

You can opt out of us tracking your location by adjusting the settings on your browser or device.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

• Name
• Postal / Shipping address
• Billing address
• Phone number
• Email address

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Bryan Pate
Chief Compliance Officer
800.209.1368
bryan@gibbon-usa.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376. Residents of Quebec may also lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Opt-Out 

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Transferring data

We may transfer your personal information for processing to United States. This means that your information may be processed outside of your country of residence and it may be accessible to law enforcement and national security authorities of that country and jurisdiction. Please note that we use standard contractual clauses, additional safeguards, and adequacy decisions to transfer data.

Questions

If you have any questions about this Privacy Policy, please contact us at support@gibbon-shop.com.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.